Privacy policy

Privacy Policy

Arthat Handicrafts is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

Personal Information

  • When you place an order or register on our site, we collect personal information such as your name, email address, mailing address, phone number, and payment information.

Non-Personal Information

  • We collect non-personal information, such as your browser type, IP address, and browsing behaviour on our site, to enhance your user experience.

Cookies

  • We use cookies to improve your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser, enabling the site’s systems to recognise your browser and capture certain information.

How We Use Your Information

Order Processing

  • To process and fulfil your orders, send order confirmations, and provide customer service.

Personalisation

  • To personalise your experience and respond to your individual needs more effectively.

Communication

  • To send periodic emails regarding your order or other products and services. You can opt-out of receiving marketing emails at any time.

Improvement

  • To improve our website and offerings based on the information and feedback we receive from you.

Security

  • To protect the integrity and security of our website and your personal information.

Information Sharing

Third-Party Service Providers

  • We share your information with third-party service providers who assist us in operating our website, conducting our business, and servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

Security Measures

  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Payment Security

  • All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Your Choices

Access and Update

  • You can access and update your personal information by logging into your account on our website.

Opt-Out

  • If you wish to opt-out of receiving marketing communications from us, you can follow the unsubscribe instructions included in our emails or contact us directly.

Children’s Privacy

Protection of Children

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect once posted.

Notification

  • If we make significant changes, we will notify you via email or a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Arthat Handicrafts

149/3 Rautella Villa

Vidya Vihar Phase 2 near Kargi Chowk

Dehradun ,248001


Thank you for choosing Arthat Handicrafts and trusting us with your personal information. Your privacy is of utmost importance to us.